Shipping Policy
At Memooza Perfumes, we are committed to delivering your favorite fragrances safely and efficiently across the United Arab Emirates. Please review our shipping policy below for full details.
Order Processing
All orders are processed within 1–3 business days after order confirmation.
Orders placed during weekends or UAE public holidays will be processed on the next working day.
Please note that order processing time is separate from delivery time.
Shipping Locations
Memooza Perfumes currently ships across the United Arab Emirates.
Delivery is available to major cities and areas within the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
Shipping availability may vary depending on the delivery address and courier coverage.
Delivery Time
Estimated delivery time within the UAE is 2–5 business days after the order has been processed and dispatched.
Delivery times may vary depending on the customer’s location, courier schedules, public holidays, or unexpected delays.
Shipping Charges
Shipping fees are calculated at checkout based on the delivery location and order details.
Any free shipping offers, if available, will be displayed clearly on the website or at checkout.
Order Tracking
Once your order has been shipped, you may receive order confirmation or tracking details to help you follow the delivery status of your shipment.
Delays & Delivery Issues
While we do our best to deliver all orders on time, delays may sometimes occur due to courier issues, weather conditions, public holidays, or circumstances beyond our control.
If your order is delayed, missing, or arrives damaged, please contact our support team within 48 hours of delivery so we can assist you as soon as possible.
Incorrect Shipping Address
Customers are responsible for providing complete and accurate shipping information at checkout.
Memooza Perfumes is not responsible for delivery delays, failed deliveries, or lost orders caused by incorrect or incomplete address details provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible before your order is dispatched.
Failed Delivery Attempts
If the courier is unable to deliver the order due to the customer being unavailable, unreachable, or providing incorrect contact details, additional delivery charges may apply for re-delivery.